Privacy Policy

1. Who we are

This website is operated by KEEP CALM IT PTY LTD (ABN 11 166 549 239), trading as KCIT. Our registered address is PO BOX 55 SALISBURY QLD 4107, Australia. For any privacy-related question, contact [email protected].

2. What personal information we collect

When you submit one of our contact or "start a project" forms, we collect:

• Your name and role
• Your work email address and phone number
• The company you represent (name, website, industry, size, state)
• The contents of your message and any project details you choose to share
• Technical metadata about your request: IP address, browser user-agent string, the page you came from, and the date and time of submission

We do not use third-party tracking, advertising cookies, or analytics that build a behavioural profile. We do not buy or sell mailing lists.

3. Why we collect it

We collect this information for the purpose of:

• responding to your enquiry and any follow-up correspondence;
• understanding whether your project is a fit for KCIT's services, and preparing a proposal if so;
• maintaining a record of the enquiry for our own business continuity (so we can find your earlier message if you contact us again);
• detecting and blocking spam and abuse of the contact form.

We will not use your details for direct marketing without your separate, explicit opt-in.

4. Who we share it with

Your submission is emailed to [email protected] using Microsoft 365 (the same mail platform we use for all KCIT correspondence). A copy of the submission is also stored on the kcit.co server, which is hosted in Australia and sits behind Cloudflare's network for spam and abuse protection.

We do not sell, rent, or disclose your personal information to any third party for marketing purposes. We may disclose information if required by Australian law or a valid court order.

5. How long we keep it

If you do not become a client of KCIT, we retain your enquiry for 24 months after the last contact, then delete it. If you do become a client, we retain the relevant records for the duration of the engagement and seven years afterwards to comply with Australian tax and corporate record-keeping requirements.

6. Cookies and similar technology

kcit.co does not set tracking cookies. The only cookies set by this site are essential cookies required for the page to function (for example, a session cookie if you submit a form). Cloudflare may set a security cookie to identify and block automated abuse — this cookie contains no personal information.

7. Your rights under Australian privacy law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:

• request access to the personal information we hold about you;
• request that we correct any information that is inaccurate or out-of-date;
• request that we delete your information, subject to our legal record-keeping obligations;
• complain about how we have handled your personal information.

To exercise any of these rights, email [email protected]. We will respond within 30 days.

8. How to complain

If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC):

• Web: oaic.gov.au
• Phone: 1300 363 992

9. Changes to this policy

We may update this policy from time to time. The current version is always at this URL. Material changes will be flagged at the top of this page.

Last reviewed: 17 May 2026.